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Self Help
Let's get you started
9
Get the app on your phone
Create your account
Set up a 2-Factor Authentication
Getting to know you (aka KYC)
Add your bank account
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Systematic Investment Plan (SIP)
8
SIP? What’s that? Why?
Set-up that SIP
What is the frequency of the SIP? Can I change it?
How can I change the day on which the SIP is deducted?
What time of the day is the SIP executed?
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Some common questions answered
6
Why Zebb? How is it different from Zebpay?
Can you use your Zebpay account on Zebb?
What are the ‘market hours’ for buying and selling?
Why do we not have more cryptocurrency tokens?
Why is the price at which your buy/sell order was executed different from what was shown at the time of placing the order?
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Manage your account
6
Update profile details
Change email address and phone numbers
Change PIN
Add more bank accounts or change bank details
Add a Nominee
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Trading 101
6
What is instant buy/sell? How does it work on Zebb?
What fees do we charge?
Are there transaction limits and restrictions?
Pricing of Bitcoin (or Ethereum)
Get a trade statement
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Troubleshooting
8
Get Help/ Raise a ticket
Lost Your Phone?
Can’t remember your password?
Unable to view balance
Deposits not reflecting in the account
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Corporate/ Enterprise Accounts
1
Can you register a corporate/ enterprise account
Security
1
Your safety checklist
Zebpay Policies
Policies
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Privacy Policy
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