Don’t worry! This happens to the best of us. 

If you do forget your password, simply follow the steps below: 

  • You will first need to click on ‘Login’ on the initial screen.

  • On the ‘Login’ tab, click on ‘Don’t remember your password?”. You can find this link just below the password entry field.

  • On the next screen, enter the email address with which you registered on Zebb and click "Send Email" 

  • Go to your email inbox. You will have received an email with a password reset link. 

  • Click the button ‘Reset Password’ in the email to open the password reset page. You will be redirected to our service partners page where you can reset your password.

  • Type in the new password you want to use, retype it and click on the little forward arrow at the bottom of the screen. 

  • You can now go to the app and use your new password to Sign In.  


If you face any issues with this process, please raise a ticket for assistance.